Do the jars need refrigeration in transit?
Sauces don’t — they’re acidified and stable at room temperature for the two or three days they’re in a box. Pickles ship with a frozen gel pack in an insulated liner, and I only post them Monday through Wednesday so nothing sits in a depot over a weekend.
How long do they keep once opened?
Sauces: about six months in the fridge, and they get rounder for the first two. Pickles: eat them inside six weeks for snap, or let them go soft and sour — both are correct, one is just less fashionable.
Is the fizz or cloudiness a problem?
No. Live ferments carbonate slightly and brine goes cloudy as lactobacillus works. Open sauces over the sink the first time. Fuzzy growth, pink slime or a smell like nail polish means stop — email me and I replace the jar.
Where do you ship?
All fifty US states via USPS Ground Advantage. Pickles are excluded from Alaska and Hawaii because the transit time outruns the gel pack. Flat $9 shipping, free on club boxes.
What if a jar breaks?
Photograph the box before you unpack it and send it to me. I replace broken jars on the next pack day, no claim form, no receipt hunt. It happens maybe once every sixty boxes.
Can I pause or leave the club?
Pause any month before the 20th, cancel whenever. Leaving frees your spot for the next person on the waitlist, which is the only way spots open — so I’d rather you left honestly than stayed resentfully.